Conversocial

Conversocial was a privately held provider of social customer service software headquartered in New York City and founded in London. In August 2021 Conversocial was acquired by Verint a call center leader in an all cash transaction. Companies such as Google, Barclaycard, Hertz, Tesco, Sainsbury's, and Volaris use the Verint Conversocial SAAS platform to manage the flow of customer service inquiries and discussions on social media channels. Prior to being acquired by Verint Conversocial investors included - Octopus Venture, Molten, and Dawn Capital. Ido Bornstein Hacohen served as the CEO of Conversocial.